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General Problems
When I enter the system, all buttons seem passive
Although we have an active brand, all buttons seem passive.
I cannot see the brand in the release section.
and 1 more ...
Brand
What is brand account?
How can I create a new brand?
What does brand sector mean?
and 9 more ...
Sending Press Release / Invitation
How can I block journalists I do not wish to send anything to?
How I can block publications I do not wish to send?
From which mail address do the press release go? When a journalist wishes to reply to a mail I send, where do his/her mails go?
and 13 more ...
Reports
How can I reach the reports of the press releases/invitations I have sent?
Can I download the sending reports to my computer?
After sending invitations to the press, can I add the RSVP information sent directly to me or my team to the Faselis report? How?
and 3 more ...
Database and Lists
When you export the lists to Excel, why aren’t the mail addresses in this file?
How can I follow whether journalists are interested in my bulletin and invitations or not?
Why can’t I see the e-mail addresses of journalists and publications?
and 10 more ...
Pricing and Payment
How are brand fees calculated and billed?
What is credit? How is credit used?
How can I add my credit card to the system?
and 4 more ...
Subcategories
General Problems
Brand
Sending Press Release / Invitation
Reports
Database and Lists
Pricing and Payment